Brian Shanahan describes:
1. The Seven Steps to Heaven in accounts receivables
2. How it is critical to understand that when segmenting your customer base: one size does not fit all and that segmenting by payment behaviour is much more effective than segmenting by customer’s risk profile.
And closes with two vital comments:
- Need to get basics right before automating
- Don’t be a busy fool by wasting time on wrong targets.
- Key timing points
- 0:30 Accounts receivables: Seven steps to heaven
- 7:31 Customer segmentation - one size doesn’t fit all
- 12:20 Closing comments
This WEBchat explains why it is essential in Accounts Receivables to get the basics right before introducing automation and to focus on sensible and effective targets.
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