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Change management in working capital management programmes

Brian Shanahan, CEO of INFORMITA and TermsCheck, discusses two vital aspects of change management in working capital management programmes: why it is vital to deal with objections and how to deal with them, and how to maintain momentum. This WEBchat covers:

1. Dealing with objections - they cannot be ignored

2. Building and sustaining momentum by setting targets and reporting regularly.

Key timing points
0:23 How to approach change management in working capital programmes
1:04 Dealing with objections
7:53 How to build and sustain momentum
10:21 Closing remarks

CTMfile take: Listen to the key lessons in dealing with objections and maintaining momentum in working capital management programmes.

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This item appears in the following sections:
Working Capital Management
Total Working Capital
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