At the AFP's Annual Conference in Boston, Citi announced that its eBAM solution which uses digital signatures and work flows to manage Citi bank accounts electronically is available in: Canada, Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Jersey (Channel Islands), Luxembourg, Netherlands, Norway, Portugal, Sweden, Switzerland, United Kingdom, Australia, New Zealand, Hong Kong, and Singapore.
Citi have been able to expand their eBAM footprint to countries that do not recognize Digital Signatures by integrating paper signed requests into the platform. Citi‘s eBAM Premier is a web-based application available through the CitiDirect® BE portal, Online Banking platform. It offers a secure, convenient and efficient means for maintaining records of all Citi accounts, legal entities and signatories, where clients and the bank view the same information. Requests are routed automatically to the designated approvers in accordance with a client’s corporate policy and then electronically delivered to Citi for execution. The eBAM Dashboard provides reporting, request tracking, and alert notification features to increase visibility over the entire Account Management process.