Brian Shanahan’s Informita consultancy have a neat, short presentation covering:
- Do you have the right payment terms?
- Are your system terms in line with your contracts?
- Do you pay late, early or on time and is it your fault?
- How do I extend supplier payment terms and protect my brand reputation?
- How do I shorten customer payment terms without losing business?
- How do I measure success?
which contains loads of common-sense and good ideas. For a copy see here.