Kyriba, the cloud treasury and finance solutions provider, has announced it is offering enhanced support and targeted training at no additional charge during the COVID-19 pandemic to help its clients continue their strategic objectives and more effectively operate in the ‘new normal’ environment. Kyriba’s enhanced support and training will help clients prepare for the potential of covering absences of key staff and to utilise Kyriba to its fullest.

“This is a time to prepare all treasury and finance professionals with the information they need to optimise performance, agility and technological efficiency,” said Jean-Luc Robert, chairman and CEO at Kyriba. “Kyriba is entirely focused on enabling its clients to be secure, productive and effective while working from home through this crisis.”

Kyriba is offering enhanced global support and training to existing clients:

• Enhanced global support: Kyriba redistributed and repurposed its global teams to double the capacity of its global, 24x7 support desks in this time of crisis to better support clients’ flexible working hours and remote locations.
• Targeted training: Kyriba has repurposed its subject matter experts to assist in providing helpful training as many clients work to meet executive requests and may require temporary new users for business continuity. Additionally, the team is building out its on-demand library of training content, is offering spot consulting services and will host topic-specific webinars and clinics.

Kyriba has also developed a COVID-19 resource centre to supply insights and best practices as well as opportunities for treasury professionals to gain certified treasury professional (CTP) credits.