US financial servicing company Broadridge Financial Solutions has been appointed by global banking co-operative SWIFT as a business partner for Germany, Switzerland, Austria, the Czech Republic, Slovakia and Liechtenstein.

Under the agreement, Broadridge will take responsibility for first-line support and related services in these countries across a range of SWIFT solutions, including Alliance Lite2 and other value-added services. The agreement extends to more than 500 existing financial institution (FI) and corporate members.

SWIFT recently upgraded its partner framework to address the priorities of its user community, and make it easier for firms to choose the most suitable applications, services and service providers for their businesses.

Broadridge will augment its support of SWIFT's solutions and services through the continued promotion and delivery of its own, globally established solutions for the SWIFT community. These include Broadridge's Global SWIFT Service Bureau which, like SWIFT's Alliance Lite2, provides access to SWIFT for financial services firms and corporate treasury groups worldwide.

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This is an important development for Alliance Lite 2 users because the level of service support in Allinace Lite 2 was not comparable with other service bureau. The new Broadridge support makes the Alliance 2 package much more competitive.