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SWIFT COVID-19 statement stresses systems working as normal

The Covid-19 pandemic continues to escalate around the world, impacting millions. SWIFT, like other financial institutions, has put out a statement outlining its measures to protect the health and wellbeing of its employees and community while ensuring business and operational continuity plans.

The majority of SWIFT staff are now working from home, except those in critical roles that require onsite access. In-person community events have been canceled or postponed through the end of May and the organisation says it is evaluating closely those that come after. All of SWIFT’s locations are closed to visitors and it continues to prohibit staff travel.

The statement says that all SWIFT systems and services continue to function as normal. In fact, the organisation says that FIN message volumes have increased nearly 17% over the year to date. The statement says that SWIFT has strong business continuity plans in place for all of its critical services, with the ability to continue 24/7 operations in a crisis situation. The organisation says it is ready to activate these plans if necessary.

SWIFT’s actions continue to evolve based on the local situation and the advice of international and national authorities. The statement concludes by noting that customers can access answers to frequently asked questions in the SWIFT Knowledge Base online.


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