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Accenture and SAP support Indorama Ventures’ digital transformation

Accenture and SAP SE are helping Indorama Ventures Public Company Limited (IVL) design, develop and deploy an enterprise resource planning (ERP) system with SAP S/4HANA as part of the global chemical producer’s digital transformation. 

The project is planned to help IVL harmonise data and processes from legacy systems, including many inherited through acquisitions the company has made while expanding its footprint across more than 35 countries. By creating a single source of information across its business globally, the new ERP system should help IVL enhance its operations, employee-development capabilities, and customer and supplier experiences. 

“With our rapid growth over the past decade, we needed one ERP system across all our platforms, so we chose SAP S/4HANA to bring together different processes across all the parts of our business,” said Deepak Parikh, IVL’s chief strategy officer. “We selected Accenture because it understands how to seamlessly integrate our processes and data into one system, so we can rely on accurate and consistent operating data across all locations and manage our business optimally.” 

Going digital

IVL will use Accenture myConcerto, a fully integrated digital platform that integrates with SAP S/4HANA, to standardise and orchestrate key business functions and will host the solution on Microsoft Azure for scalability. Accenture will deploy additional cloud solutions from SAP - including SAP Customer Experience, SAP SuccessFactors and SAP Concur solutions - to help IVL improve the management of customer experiences, its human resources capabilities, and time and expense management. 

Once implemented, the new system should enable IVL to boost its performance though enhanced insight-driven decision-making capabilities, as well as help IVL integrate new acquisitions more quickly, with a standardised way of developing talent globally and accelerating the adoption of operational best practices. 

“IVL’s move to a single company-wide ERP solution is a huge step forward,” said Abhishek Kahol, a managing director at Accenture who leads the Accenture Microsoft Business Group in Asia Pacific, Africa and the Middle East. “By embracing industry best practices using Accenture myConcerto, SAP S/4HANA and a public cloud-based architecture from Microsoft Azure, IVL will be positioned to scale globally, create cost efficiencies and lay the foundation for future digital capabilities.” 

"Innovative chemical companies focus on developing differentiating, customer-centric business models and processes to stay ahead of their competition, while striving for safe and highly efficient operations," commented Verena Siow, incoming president and managing director of SAP Southeast Asia. "As IVL consolidates its portfolio and grows in response to market dynamics, it plans to adopt digital technologies to transform into an intelligent enterprise. This can help innovate business models to grow revenue and transform business processes and services to enhance customer and supplier experiences.” 

As part of the programme, Accenture will also provide IVL with enterprise-wide change management services to enable a successful transition to the new system.

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