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Citi Launches Network 3.0 to expand and enhance suite of Investor Services. Program delivers industr

The suite of new investor service solutions from Citi use their global network in over 95 countries and on-the-ground local market expertise. Core to Network 3.0 is the Integrated Custody programme that will enhance technical platforms and re-engineer operational processes to deliver top-tier levels of service, including: industry best deadlines, 24-hour instruction processing and improved risk management.

Additional solutions to Network 3.0 will be delivered throughout 2013. Key new capabilities will include:

  • Network Direct – a proprietary mobile platform, through which clients can access detailed information on fund flows, local market practices, transactions and counterparty exposures and speak live with local Citi teams
  • Integrated Custody – voluntary corporate action's response deadlines have been extended to 24 hours before market deadlines in ten key markets for Global Custody clients. These are industry-leading cutoff times that are achieved through Citi's on-the-ground proprietary network
  • Network Solutions – a specialized team of experts who provide local market knowledge and support for product development and distribution support in over 95 markets
  • Market Infrastructure Risk Heat Map – an innovative visualization tool which gives institutional clients access to a comprehensive market infrastructure risk analysis for each market in Citi's global network
  • 360 Client Insights – a suite of interactive dashboards for client coverage teams with an all-encompassing view of client custody data
  • Local Insight – a series of profiles of individual markets that leverages the expertise of Citi's locally based Securities Country Managers for asset managers, institutions and intermediaries with local market insights.

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