The suite of new investor service solutions from Citi use their global network in over 95 countries and on-the-ground local market expertise. Core to Network 3.0 is the Integrated Custody programme that will enhance technical platforms and re-engineer operational processes to deliver top-tier levels of service, including: industry best deadlines, 24-hour instruction processing and improved risk management.

Additional solutions to Network 3.0 will be delivered throughout 2013. Key new capabilities will include:

• Network Direct – a proprietary mobile platform, through which clients can access detailed information on fund flows, local market practices, transactions and counterparty exposures and speak live with local Citi teams
• Integrated Custody – voluntary corporate action's response deadlines have been extended to 24 hours before market deadlines in ten key markets for Global Custody clients. These are industry-leading cutoff times that are achieved through Citi's on-the-ground proprietary network
• Network Solutions – a specialized team of experts who provide local market knowledge and support for product development and distribution support in over 95 markets
• Market Infrastructure Risk Heat Map – an innovative visualization tool which gives institutional clients access to a comprehensive market infrastructure risk analysis for each market in Citi's global network
• 360 Client Insights – a suite of interactive dashboards for client coverage teams with an all-encompassing view of client custody data
• Local Insight – a series of profiles of individual markets that leverages the expertise of Citi's locally based Securities Country Managers for asset managers, institutions and intermediaries with local market insights.