Emirates NBD has announced that it has partnered with SAP to become the first bank globally to implement SAP Financial Services Data Platform. It is powered by SAP in-memory data platform, SAP HANA and can now deliver customer intelligence across all Emirates NBD Group market segments, entities and countries.
The implementation of the SAP Financial Services Data Platform has initially focused on Emirates NBD's Retail Banking and Wealth Management segment. It was completed in 10 months and marks the second phase of expansion for Emirates NBD's Enterprise Data Platform (EDP). The EDP, which leverages Hadoop Big Data technology, was initially launched in November 2018. As the bank's biggest flagship initiative in its ongoing AED1bn (approximately US$272.3m) digital transformation, it aims to help continuously enhance Emirates NBD's customer experience by increasingly leveraging data-driven intelligence.
With platform now in place, the bank's EDP provides a standardised, consistent representation of complex data from all Emirates NBD systems and applications. This data can be consumed by data-driven applications and other business intelligence tools.
Emirates NBD is working with SAP to further expand usage of the Enterprise Data Platform across other critical business functions including trade finance, assets, liabilities and human resources as examples, to ultimately advance its application of analytics and reporting.
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