Seller protection in Asia-Pacific from PayPal

In October, PayPal will be launching an expanded seller protection policy in Asia-Pacific. PayPal's seller protection will help to protect merchants from fraudulent transactions and cases where items are not received by buyers to enable merchants to seek out growth opportunities in new markets. Seller protection will be available to PayPal merchants in Australia, New Zealand, mainland China, Hong Kong, India, Indonesia, Japan, Malaysia, Philippines, Singapore, Taiwan, Thailand and Vietnam.

PayPal will provide seller protection to eligible merchants that use PayPal to process transactions for tangible items.  Businesses currently selling on the web are forced to dedicate a huge amount of time and money to tackling fraudulent transactions, while many offline companies lack the confidence to sell online due to fear of fraud and sheer size of this issue.

The seller protection programme safeguards merchants against risks to their business which cost significant time and resources to address, including fraudulent transactions and items not received by the buyer. Online businesses can benefit from seller protection for no extra cost and with no need to subscribe, provided they meet the eligibility criteria.

PayPal’s risk models, technology and business model, enables them to be the only company to offer such comprehensive protection to both buyers and sellers in Asia-Pacific and across the world. PayPal seller protection makes it easy for merchants to mitigate potential risks and requires no additional mandatory codes, which interrupt a sale during checkout.

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